Refund policy

Fulfillment

Average fulfillment time is three days, but times may vary based on demand. This is the time between the order being placed and the order being shipped, not the order arriving at its destination. Some items may ship separately.

Order cancellation + modification

An order can only be cancelled or modified if it has not yet been sent to production. The time period for this varies depending on demand.

Damaged or incorrect product

A replacement will be offered if the problem is reported via email, along with photographic evidence, with the design visible, within 10 days of product delivery.

Returns + exchanges

Since items are made to order, returns and exchanges are not permitted.